A Note On Fulfilment
Sylvért operates under a controlled production and distribution model.
A limited number of pieces are held in reserve within the UK for immediate dispatch. These orders are fulfilled within 4 business days.
Most garments are produced to order, allowing for precise material selection, controlled loom scheduling, and artisan finishing. These orders require 15–20 days for delivery.
Certain collections are fully commissioned, requiring extended loom time and sequential artisan processes. These pieces require up to 45 days for completion.
At each stage of production and transit, clients receive direct progress updates and full tracking visibility.
A Certificate of Authenticity is available upon request, documenting material composition, origin, and production method. This will add 2 - 3 weeks onto the fulfilment time as each individual piece has to be sent away for lab testing and GI tracking.
Production timelines are not delays.
They are structural requirements of material integrity and artisan execution.
